Project info

Business name:

Lifestyle Holidays Vacation Club (Cofresí and Punta Cana).


Location:
Punta Cana and Cofresí.

Collection agencies:

Lifestyle Holidays Vacation Club (Cofresí and Punta Cana).


Representatives:

They are changed frequently


Common Complaints:

  • False Promises in Discounts for Airline Tickets, Cruises, Transportation, Entertainment and Hotels in the RCI Line, etc.
  • Customers are promised that they will have a set number of weeks in international hotels; however, reservation availability is never available.
  • Clients are told they do not have a right of rescission or only for five days.
  • The maintenance fee increases by an exorbitant amount.
  • Complaints about the lack of availability in the national hotels (Cofresí and Punta Cana), no matter how long in advance the client calls, and the low quality of the tourist centers
  • Terrible customer service.